Payment Terms

For DOMESTIC (Germany) shipments, you have the following payment options:

Prepayment via bank transfer

Payment by credit card

Payment via PayPal

For INTERNATIONAL shipments, you have the following payment options:

Prepayment via bank transfer

Payment by credit card

Payment via PayPal

Shipping Terms

We ship worldwide. All information regarding delivery times applies to domestic shipping.

 Shipping costs are calculated based on UPS (Standard) rates for both domestic and international shipments.

Yellotools ships worldwide. Standard shipping is via UPS. Shipping costs are calculated based on UPS Standard rates for both domestic and international shipments and are displayed in the store based on the delivery address and order details.

In addition, a flat-rate packaging fee of 1.9% of the net product value applies.

For deliveries within Germany, some products can also be shipped via DHL. Depending on the product, DHL Standard shipping as a package for €6.90 or a DHL parcel shipment for €2.70 may be available. The available shipping methods are displayed during the checkout process.

Larger or bulky items will be shipped via a freight carrier if necessary. In such cases, we charge as follows:

For oversized items, please inquire about shipping costs by phone or email, as these may need to be shipped via a freight carrier. A note indicating that the item will be shipped via a freight carrier is located at the end of the respective product description.

The flat-rate packaging fee is 1.9 percent of the net value of the goods.

 Customs and Import Fees for Third Countries

For orders shipped outside of Germany to so-called third countries (i.e., countries that are not part of the European Economic Area), import taxes, customs duties, and fees may be levied by the destination country.

Import duties, taxes, and fees for customs clearance (and their processing, e.g., by a freight forwarder) are the responsibility of the customer.

We have no influence over these fees and cannot predict their amount.

For more information, please contact the local customs office in the destination country.