Payment and shipping
Payment Terms
For deliveries within Germany, the following payment methods are available:
- Prepayment by bank transfer
- Credit card (Visa, Mastercard, American Express)
- PayPal
For deliveries outside Germany, the same payment methods are available:
- Prepayment by bank transfer
- Credit card (Visa, Mastercard, American Express)
- PayPal
Shipping Terms
Yellotools ships worldwide. Standard shipping is generally handled by UPS. Shipping costs are calculated according to UPS rates (domestic and international) and are displayed in the shop based on the delivery address and order details.
In addition, a packaging fee of 1.9% of the net merchandise value applies.
For selected products within Germany, shipping via DHL is also available. Depending on weight and order value, the following options may apply:
- DHL Warenpost for €2.70 (max. 1 kg and max. €10 merchandise value)
- DHL Parcel for €5.90 or €6.90 (depending on weight)
The available shipping methods will be shown automatically during the checkout process.
Larger or bulky items may be shipped by freight carrier if necessary. In these cases, please inquire about the exact shipping costs by phone or email. A corresponding note can be found at the end of the respective product description.
Customs and Import Fees for Non-EU Countries
For shipments to non-EU countries (so-called third countries), import duties, taxes, and other fees may be charged by the destination country.
These fees, as well as any costs for customs clearance, are the sole responsibility of the customer. We have no influence on the amount of these charges and cannot predict them.
For more information, please contact the local customs office in the destination country.